Author: Jagmohni Kaur Sidhu
ABSTRACT
Introduction: Motivation in Malaysia is to a large extent influenced by the value system amongst all Malaysians. Being able to motivate employees is one of the important keys to the success of the organization. In this paper, an attempt was made to look into the needs of employees in organizations and in particular, the needs based on Maslow’s theory on motivation.
Subjects and Methods: Employees which consisted of both academic and administrative employees of the International Medical University (IMU) were surveyed using a standard questionnaire. The aim of this study was to compare which levels of Maslow’s hierarchy of needs theory had been fulfilled and which needs were yet to be fulfilled in the different ethnic groups at IMU.
Results: Amongst the males, the Chinese and Indian ethnic groups placed most emphasis on the esteem needs and on self-actualization needs. The Malay males gave importance to Safety needs. Amongst the female ethnic groups, all three groups placed most importance on the esteem needs and self-actualization needs. The Chinese females scored the lowest for the Basic needs compared to the Malay and Indian females. The Indian females scored the lowest for Social needs.
Conclusion: Organisations should play an important role in the motivation of employees. Human resource development is an integral part in the development of its employees.
Keywords: Maslow, motivation, ethnic, medical, university.
Citation: IeJSME 2007: 1 (1): 46-51
